Doctor on Demand Review

Therapy-Reviews 9 Doctor on Demand Review



Doctor on Demand

Doctor on Demand (doctorondemand.com) is an online therapy platform providing treatment services through videoconferencing. It is a US-based service company that was established in 2012. The company’s main focus is on treating non-medical and mental issues without forcing clients to travel to a physical office for assistance. 

What Services Does Doctor on Demand Offer?

Doctor on Demand offers treatments for disorders like stress, anxiety, insomnia, depression, panic attacks, fatigue, anger and grief management. The platform also offers treatment for urgent non-medical issues like allergies, respiratory and yeast infections, diarrhea, nausea, rashes, and sports-related injuries. 

The company hires medical practitioners from different medical fields to cater to clients. They include psychiatrists and psychologists. The measures used by these practitioners include medication and therapy. Physicians on this platform are also allowed to offer refills on prescriptions and travel medications. 

Doctor on Demand offers services to both adults and chilDoctoren. The platform features specialists dedicated to assisting kids with minor health issues. Child mental health specialists are also present on the platform. 

Features of Doctor on Demand

Below are some of the main features of Doctor on Demand:

Live Chat

Services on this platform are provided through live chat. This feature allows patients to converse with physicians and other practitioners in real-time. The conversations also double down as consultations because the clients get to share their symptoms. The live chat element is advantageous because it allows clients to get help without traveling to see specialists. 


Unlike most online platforms, Doctor on Demand does not have any subscriptions. Clients can access the services when they need to. It means that you do not have to commit to the services.


Clients get to choose whichever specialists they want to converse with. The freedom to choose gives you a level of convenience that most platforms do not offer. Whether you want to see a doctor or a mental health specialist, the choice is yours. 


Specialists on the platform can write prescriptions for clients based on their assessment of their conditions. It means that patients do not need prescriptions from any other source.  

Round-the-Clock Services

Doctor on Deman offers round-the-clock services. Clients have the freedom to make appointments at any time. There are various practitioners online at all times, ready to offer their services. It eliminates the challenge of beating operation hours for physical hospitals and clinics. This feature offers added convenience. 

Physical Services

In addition to the live chat treatments and assessments, Doctor on Demand also offers physical services. For instance, if the physician needs to run some lab tests to diagnose and prescribe medicine, you will need to avail yourself physically. The company partners with labs where you will be asked to visit and receive results. 

Doctor on Demand Website Design

Doctor on Demand features an easy to navigate website. The site has an incredible design that is simple yet efficient. Below are some elements of the website:


The homepage allows clients access to all basic information. Clients can use the information on this page to decide whether or not they need the services. 


The website also features a well-listed menu. The menu comprises of various conditions that specialists on the platform can treat. Clients can browse through the menu to see whether they can get assistance on the platform. They also get to choose which specialist to speak to. If you click on any item on the menu, you get further details about the specialist and the conditions that they handle. 


The website has a “join” button at the top. The positioning of this button is perfect because clients do not have to scroll down or look for the button to register. Using the join button, clients can register on the platform. The process of registration is quite effortless. You will only need details like your email adDoctoress and date of birth. Once you have an account, you can access all services the platform has to offer. On the “join” page is where reviews from other clients are featured. 


At the bottom of the page, there’s the contact and FAQ section. Here, you get contact information for the company. You also get answers to some common queries about the platform. The bottom of the page also has links to the Doctor on Demand mobile app. 

Signing Up to Doctor on Demand

There are two ways of signing up for Doctor on Demand. The first way is through the official website, and the second one is via the Doctor on Demand mobile app. Signing up is as simple as the following steps:

  • Access the official Doctor on Demand app or website and click on the “join” button
  • Provide details like your email adDoctoress and date of birth
  • Click on the “see doctor now” button
  • Answer a few questions about your symptoms
  • Book an appointment, and this has to be based on the kind of issue from which you are suffering

Signing up on the platform is quite effortless and does not take a lot of time. Booking appointments are also easy and fast due to the convenient interface of the app and the website. Typically, the longest time you have to wait to get an appointment is 24 hours. However, for clients residing outside the United States, landing an appointment may take longer. 

Cost of Services

The platform charges different prices for various issues. The length of a session with a specialist also influences the cost. However, when a session exceeds 15 minutes, the platform will send a notification asking if you want to proceed with the extra charge. For instance:

  • Therapy: a 25-minute session can cost you 129$, while a 50-minute one will cost you 179$. 
  • Psychiatry: a session starts from 299$ for the initial 45-minute consultation and 129$ for 15-min follow-up sessions
  • Medical services: the price per session starts from 75$ for a 15-minute consultation

Note that clients cannot purchase bulk appointments since the platform does not support subscriptions. 

Promo Codes and Discounts

Doctor on Demand accepts health insurance. The platform also offers discounts to employees of companies like Walmart, American Airlines, and others. There are promo codes that clients can use to get cheaper services. In addition, the company provides free trial video sessions.

Prescriptions available for some medications
Easy-to-use appointment scheduler
All therapists are licensed and experienced
Strict screening process
Session fees are more expensive than most alternative platforms
Video chat is the only option
Lack of live chat support


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