The Best Online Therapy Reviews for 2021
The coronavirus pandemic has impacted society in different ways and caused the rise in the number of people suffering from mental health issues. With the use of social distancing and self-isolation measures in place, in-person therapy sessions are less possible, and online counseling support is currently the preferred route for many.
Here are pros and cons of the best online therapy platforms
Nowadays, online therapy is super convenient and easily accessible by people globally. According to numerous studies, outcomes for clients and the quality of their relationships with therapists during online therapy are equal to those during traditional therapy. Today, many people view online therapy as a convenient, economical, and accessible alternative to traditional face-to-face therapy.
Price: $42-$90 per week
Fully-licensed therapists with experience in different fields and with diverse demographics
Free therapy trial during May
A HIPAA-compliant platform, meaning sensitive patient data is protected
Unlimited messaging therapy and live video sessions at affordable rates
Accessible via iOS and Android apps
You can cancel at any time
Free therapist switching
The platform is relatively new
Price: $79-$109 per week
Services available 24/7
Licensed therapists, psychiatrists, and MDs
Accepts health insurance
Mobile apps for Android & iOS
Couples and teen therapy available
No subscription plans offered
Only virtual video sessions so you can’t text your therapist
Few therapists to choose from
You might wait longer to get an appointment with a therapist
Amwell is a telehealth platform that connects people with board-certified doctors and licensed therapists who offer a variety of mental health services. It is a safe and convenient way for patients to get the treatments, advice, or professional assistance they need from the comfort of their homes, no matter where they live.
Best for online therapy for couples
Price: $40-70 per week
Stress-free sign-up process
Licensed counselors who have specialized in a specific area
You can get access to the platform using a phone or a computer
Multiple chatting/communication options
You don’t get a free trial
You cannot pick your desired therapist since the process is automated
There are no multiple pricing options
The response time varies, and it can be long at times
Price: $65-$115 per week
Simple sign-up & easy-to-use app
You can pick a licensed therapist yourself choosing from 3 options
Communication via text, video, or audio messaging
Live video sessions available
A wide range of online counseling options
Video chat is available only for mobile devices
There are no subscription plans billed weekly
Some therapists provide only general responses to clients’ messages that seem like copy-pasted
Best online therapy for Relationships
Price: $59-$300 per week
Online, easy access
Free 10 minutes initial consultancy
Online chat room, Call or text message access
Coaches may not be an experienced psychologist
Do not offer mental therapy
Best network of licensed counselors
Price: $60-$90 per week
Text, audio messaging & video options
Multiple pricing plans
It's possible to switch therapists
Many licensed and qualified counselors
You can’t see their pricing options before you sign up
It’s not easy or even impossible to get a refund
They tell you the price of a weekly subscription and charge you monthly
Best online therapy for LGBTQ+
Price: $60-$90 per week
Designed specifically for LGBTQ+ community
Live chat, phone, and video session available
Membership can be canceled anytime
100% confidentiality (all messages are encrypted)
Transparent pricing plan & flat monthly fee
Not covered by health insurance
No free trial & money-back guarantee
Lengthy Sign-up questionnaire
Best for Peer Support
7 cups of Tea
Price: $150-$150 per week
Three-day trial period
Perfect for teens between 13 and 17
You can communicate with trained volunteer listeners for free
Scheduled group sessions and chat rooms for specific issues available
Works on mobile and desktop
Therapists respond once or twice per day
Absence of video/audio chatting or in-person appointments
Non-intuitive user interface
Best online therapy for single video sessions
Doctor on Demand
Price: $129-$300 per week
Prescriptions available for some medications
Easy-to-use appointment scheduler
All therapists are licensed and experienced
Strict screening process
Session fees are more expensive than most alternative platforms
Video chat is the only option
Lack of live chat support.
Best online therapy for cognitive behavioral therapy (CBT)
Price: $85-$325 per week
Offers psychotherapy, counseling, and medication management
Works with multiple insurance companies
FSA and HSA eligible
Talk therapy is not available in all 50 states
Insurance coverage varies by state
Medication costs are billed separately
Many clients complain of poor customer service in their Cerebral reviews
Cerebral is one of the newest companies to join the growing telehealth market that offers subscription plans that include online therapy, prescriptions, and medication delivery. It was founded in 2020 and has expanded rapidly, so now, it offers services for users in 50 states.
Best online therapy for cognitive behavioral therapy (CBT)
Price: $40-$75 per week
Therapy toolbox reinforce what you learn during therapy
Online CBT course with 8 modules
Meditation and yoga videos
Different pricing options to choose from
Different pricing options to choose from
Counselors work during weekdays onlyNo mobile app
No mobile app
Comparison of companies
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The Payment Process
Most therapy sessions are billed monthly. However, bear in mind, that insurance companies do not cover online mental health therapy sessions, and you will be required to pay the full amount yourself. But the rates for online therapy sessions are affordable, and often, they are compared with the copays that you as a client would have to pay if you get the insurance.
How to Get the Right Therapist in Your State
Text therapy offers some benefits that make it an effective approach for many people. Many text therapy services offer unlimited text messaging. You can send your therapist messages about the things you want to work through and get responses at least once a day.
There are support groups that meet in person, but you can also access support groups online. Since it is online, you can communicate with people in the local area or with people worldwide who have similar problems. That allows a person to feel that they are not alone.
Video therapy relies on the use of video-conferencing software and allows a therapist and a client to see each other. Therapists can provide therapeutic interventions across large distances in real time. An online therapy session is similar to an office visit, but you can talk with your therapist from the comfort of your home using the Internet.
Web Counseling for Different Mental Health Issues
Anxiety and Stress
Grief and Loss
Why Web Counseling Has Gained Popularity
It Offers the Ideal Convenience to Consumers
It Is Easily Affordable
Consumers Experience the Utmost Comfort
You Can Easily Get a Certified Psychologist Online
It is Safe
27 Frequently Asked Questions
We’ve covered the most frequently asked questions about online therapy. Find out how it works, its benefits, the cost of online therapy services, who can get them, and more information to know before choosing the best online therapy site for you.
Frequently asked questions about online therapy
First, what are the benefits of therapy?
● Therapy can help you learn life-long coping skills
● It can help deal with chronic stress
● It can empower you to develop fresh insights about your life and learn to make healthier choices
● It can change how you interact with people in your life — in a good way
● Therapy can make you feel happier, which leads to more productivity
You can start your journey and also benefit from therapy. Just read our reviews and choose your best online therapy space.
What is online therapy?
It has become more and more popular today. Its distant format ensures accessibility, convenience, and affordability of therapy services.
How does online therapy work?
● Online therapy platforms
● And applications
Websites for therapists and counselors are great for starting their online practice. You can contact them via live chat, text or audio messages, emails, phone or video calls. In real time or asynchronously. Daily, several times a week, or monthly.
Getting help from online counselors, you can get better at your own pace. And you don’t have to worry about travelling, scheduling, or keeping privacy.
Does online therapy work at all? Is it effective?
There are many other researches and peoples’ reviews who found their best therapies. All of them prove the effectiveness of teletherapy and high quality of care.
What are the differences between face-to-face therapy and online therapy?
People prefer traditional therapy because it allows for:
● Body language
● Facial expressions
● Intonation changes
● And full senses in general
Also, it’s more appropriate for people who need more intense care.
Online therapy allows for convenience. You can read about the best online therapy sites and be matched with counselors there. The sky’s the limit for the global directory of professionals. Or, your counselor can invite you to have supplemental sessions online on the websites for therapists.
In any case, you have your sessions behind the screen, anywhere. And you can write to your counselor anytime.
What are the disadvantages of face-to-face therapy?
Also, a lot of people feel more comfortable talking about their issues behind a screen, using video chat or text messaging.
Besides, face-to-face counseling is usually more expensive compared with even the best online counseling sites.
What are the benefits of online therapy?
● Teletherapy is a game changer for people who can’t afford in-person therapy
● Busy schedules and busy lives can make it challenging to get in to see a therapist
● Face-to-face therapy requires making weekly visits to your therapist’s office
● Some people are more comfortable speaking about their problems only via therapy sites
● Online, you have more options for finding a good fit for you — mental health professionals usually work with clients from all over the world
● Online therapy apps and websites help you keep your total anonymity
● Online therapy services are often cheaper than face-to-face sessions
● You can choose the most convenient time for you to write to your counselor without making appointments, even during work hours
Is online therapy right for me?
● Start living the best live you deserve
● Start recovering and healing
● Just talk about your problems or life events
● Increase their productivity, find motivation, and be happier
● Feel better about their body and have a healthy self-image
● Feel more confident and less anxious
● Learn how to communicate effectively and resolve conflicts
● Develop healthier relationships with family and friends
● Reduce stress levels and learn how to manage emotions, etc.
Whatever the reason, teletherapy may be the option for you. Just read online therapy reviews and start choosing the right professional for you.
Important! Read the next point to know who shouldn’t use therapy sites.
What you need to know before choosing online therapy?
Online therapy is not the right choice if you:
● Are experiencing a mental health or a life crisis
● Have thoughts about harming yourself or others
● Have a severe mental health condition
● Need more intense and appropriate health care
● Don’t have access to a gadget on a regular basis or a stable Internet connection
If you’re in a life-threatening situation, seek out immediate in-person help.
Is online therapy secure and confidential?
Online therapy platforms use high-grade encryption to ensure your data is protected. But it’s better to check FAQ sections on therapy sites to get a better idea of how your privacy and confidentiality will be protected.
Frequently asked questions about online counseling services
Is counseling online as good as face-to-face sessions? What to choose?
Some people prefer teletherapy over traditional in-office visits and vice versa. It’s a very individual and personal experience.
So check our reviews and choose the best online counseling site for yourself!
How does relationship counseling work online?
Relationship counseling is all about digging deeper into the issues that affect the emotional well-being of people and their relationships. It helps to dig up the real truth and build a better future for a couple, family, and people around us.
You can send in-depth text messages to your relationship counselor and go into greater detail about what you need help with. Or, you can contact them real-time via video and audio. Individually, as a couple, or family.
Is online relationship counseling effective?
Online relationship counseling offers a flexible alternative to in-person sessions. You can connect with a counselor and get support and guidance whenever you need it, wherever you are.
It’s an especially good option for a couple or family as everyone has their busy schedules.
Is online counseling safe?
● Online counseling is completely confidential and private, with no risk of being overheard.
● Therapist websites, portals, and apps are HIPAA-compliant and use high-end encryption. So your privacy, data, and all sensitive information are protected from leakage. Only a counselor can see all the details you share about your life.
● You can maintain your anonymity by using a nickname.
● You can protect yourself against cyberbullying by using a private account to communicate with your counselor. The online therapy platforms take all measures to help you in it.
Frequently asked questions about therapy cost
So, how much does therapy cost?
On average, the cost of unlimited text messaging is about $60 weekly. Video chats may cost $40 per 30 min.
Is online therapy cheap?
Is online therapy worth the money?
Therapy is a safe place where you can rediscover and empower yourself. You can get help for mental health issues that may be hindering your life, learn coping and managing skills, improve self-esteem, and just talk about what’s on your mind.
You pay for what you use and get, and usually, there are no cancellation fees if you want to stop your sessions at any time.
Are there any therapy sites with free online therapy services?
Still, professional e-therapy services from licensed mental health professionals are usually chargeable. But their rates are more affordable than in-person counseling.
Frequently asked questions about therapy sites and insurance
Where to get the best online therapy in 2021?
It’s always better to read our online therapy reviews, visit each platform, and explore them to get a better idea of their advantages and disadvantages. Choose what suits you best!
Is online therapy legit on the therapy sites?
What do you need for getting teletherapy services on platforms?
● Usually, you first create an account on your top therapy site or app
● Then, you need to complete a survey and tell about the mental health issues you want to work on
● After that, you will be matched with a mental health professional who has the necessary training, education, and experience to help you
You can contact them anytime. You just need access to your preferable gadgets, private space, and reliable Internet connection.
Does insurance cover online therapy?
That’s why more and more insurance providers broad their services coverage and include web-based psychotherapy in this scope.
The best way to know this is to ask your insurance provider.
Do teletherapy sites take insurance?
How to get therapy without insurance?
Online psychotherapy services without insurance are quite affordable. They are usually cheaper than face-to-face treatment and become a more preferable option for everyone who can’t afford in-office visits.
Frequently asked questions about choosing the best therapy
How to get a therapist who is best for you?
You may want someone who makes you feel safe and comfortable, understands what you’re going through, and has the relevant experience to help you.
Read reviews, try connecting with different professionals. If you don’t want to follow your recovery journey with a certain therapist, feel free to switch them and find the professional you will “click” with well. It’s important.
How to get an online therapist on the therapy sites?
Teletherapy sites provide all necessary information about your therapist. If you don’t like them, you can request a change.
Are online therapists legit?
As you read the online therapy reviews, you’ll see that usually, companies hire only licensed mental health professionals with the appropriate degree and check their background.
They are encouraged to use evidence-based therapeutic approaches and the best therapies methods.
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