Our evaluation of Calmerry, a therapy platform that places an emphasis on building strong connections between clients and counselors.
Updated on November 3rd, 2023
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When it comes to choosing an online therapy platform, it’s essential to arm yourself with as much information as possible to make a well-considered decision. There are so many platforms on the market that sometimes it’s hard to understand which of them will fit your particular needs. Below, we will review one of such platforms in-depth to show you why it can be a good option if you are looking to start therapy. We’ll provide you with comprehensive information about the services offered, therapists’ qualifications, the scope of mental health issues treated, and pricing options.

What Is Calmerry? An Online Therapy Platform on a Mission to Deliver Personalized Mental Health Care

What is Calmerry? It is an online platform that connects you with licensed mental health professionals for text and video therapy sessions and gives you access to various digital tools that help you grow your mental skills. A team of US and European experts started Calmerry in 2020 to ensure that people continued to access psychological support amid the COVID-19 disruption.

Calmerry is on a mission to make therapy more accessible and reasonably priced. It has a team of licensed therapists who contribute to improving the lives of people via online therapy. With this platform, you’ll effectively manage any mental health problem and take a step to better mental well-being.

What Do They Offer? Quality Online Therapy, Enhanced with Digital Tools

Calmerry offers text and video therapy. With text therapy, you’ll have a great opportunity to send messages to your counselor whenever it’s convenient for you and get a guaranteed response within 24 hours on their working days. You get unlimited messaging, meaning you can communicate what you feel to the mental health professional without having to cut your words or hold back something. All conversations are carried out in secure therapy rooms to ensure privacy.

In a live video therapy session, you interact with your counselor via video. It is similar to in-person sessions and helps you build a better connection with your counselor. You can access your virtual video therapy room from the comfort of your home, there is no need to commute, so you save your time.

Can I get both text and video therapy? At the time of writing this review, we checked the Calmerry website to determine this. We learned that the platform allows those who want to leverage both options to do so.

Who Are Calmerry Therapists and Are they Good?

With Calmerry online therapy, you can be sure that you’ll be working with a qualified mental health professional who fits your needs and is licensed in your state. The Calmerry team ensures this by matching you with a counselor based on your survey results. The company only has -licensed and fully vetted counselors from the US.

We’ve explored the Calmerry website and found out that Calmerry therapists are licensed clinical psychologists, clinical social workers (LCSW/LMSW), licensed professional counselors (LPC), or marriage and family therapists (LMFT). Each expert has a Masters or a Doctorate Degree in an appropriate specialization area.

What about their experience? Every professional has accumulated over 2,500 hours of hands-on clinical experience. Importantly, Calmerry counselors are accredited by their state’s professional board after successfully fulfilling the specified requirements.

What Issues Do They Treat? Get Help with an Array of Mental Health Problems

While we researched the information for our review, we learned that therapists from this online therapy platform can address different mental health problems. Check out this short list to get a better idea of what conditions the Calmerry counselors can help you manage:

  • Anxiety and depression
  • Relationship problems
  • Self-esteem problems
  • Emotional abuse
  • Family matters
  • Grief & loss
  • Career matters
  • Sleeping problems
  • PTSD
  • Anger issues

Subscription Plans & Pricing | Best Value for Your Money

Calmerry is a subscription-based platform, meaning you can access the services during a pre-paid period of time. The platform offers monthly subscriptions for various packages.
There are three subscription plans available, starting from $50 per week for messaging therapy. Plans with video sessions cost from $67 per week. You can always purchase additional video sessions if there’s a need.

Also, all subscription plans give access to mood tracking and journaling tools, library of expert mental health content, and personalized treatment plan where you can track your progress.

How Does Calmerry e-Therapy Work?

To start your therapy journey, you need to create an account using the Calmerry website. After that, a few steps are required before you are connected with your counselor. The overall process took our reviewers from 40 minutes to 2 hours.

Fill Out an Assessment Survey

Calmerry will ask several questions at the beginning of the signup process. The purpose of this step is to help understand your background, concerns, and needs before making a match.

Pick a Plan

The platform has different subscription plans, which you can choose depending on your budget and needs.

Get Matched with a Therapist

Calmerry then uses the information you provide on the assessment to find a therapist for you. Once you have been matched with a therapist, you can text them and schedule live video therapy sessions privately.

What is the Quality of Therapy at Calmerry?

The therapist’s training and competence have a huge impact on the quality of the therapy process. As we have already mentioned, Calmerry has a large network of licensed and vetted counselors who specialize in treating different mental health problems. Calmerry counselors use evidence-based approaches such as CBT.

Another distinctive feature of this platform is advanced client-counselor matching. Calmerry assesses clients through a series of questions before connecting them with counselors. These questions, if answered genuinely, help the platform to generate compatible client-counselor matches.

Over 80% of Calmerry clients admit feeling positive change after starting therapy, as stated on the company’s website.

What Are the Advantages?

Calmerry is a relatively young platform, it doesn’t have hundreds of thousands of clients yet, and it doesn’t have this “conveyor” approach some bigger companies have. All Calmerry counselors as well as the team are engaged in every particular client, they provide personalized care and try to meet their unique expectations.

Also, Calmerry offers the quickest matching on the market — you can message your counselor an hour after you’ve paid your subscription. This gives you a chance to get help exactly when you need it instead of waiting for weeks or months.

Besides therapy, the platform offers access to various digital tools that can help you grow your self-awareness, develop mental skills, and practice self-care. This gives you the opportunity to stay engaged in the healing process even between the sessions and make continuous progress.

Meanwhile, the cost of monthly subscription on Calmerry is lower than on other platforms who give similar experience. We can’t say Calmerry is cheap, but it definitely provides more value than platforms that are cheaper than it. As a result, with this platform you get the most value for your money.

Easy to Use

Once you are set up with a therapist, using Calmerry is pretty straightforward. You can communicate with your counselor by text messages and schedule video sessions in their Calendar, follow your personalized therapy plan, and leverage digital tools. The platform is compatible with different devices, including mobile, tablet, laptop, or PC.

Flexible Sessions Scheduling

Perhaps the biggest drawback to traditional therapy is the rigidity of sessions. Calmerry specialization in online therapy targets people who need counseling services that fit their schedule.

Intuitive Interface

Calmerry’s website features an intuitive design, which makes navigation almost instinctive. The most useful information about online therapy, including packages, benefits, and the sign-up process, is presented on the homepage.

Free Therapist Switching

It’s not always granted that you will click with your therapist. If you’ve given it time and things aren’t working out, Calmerry offers you the option to switch therapists for free.

App Versions

Apart from the website, the service is also available as a mobile app on the App Store and Google Play Store. So, you can use it on both Android or iOS.

Calmerry’s Customer Support Service

Calmerry has a customer support team that clients can contact through their personal therapy space 24/7. The support service is also accessible through a toll-free number, email, or live webchat. The support team helps customers with issues such as:

  • Finding the right counselors
  • Pricing/ plans inquiry
  • Changing counselors
  • Refunds and cancels
  • Pressing questions or concerns

Is Calmerry Web-Based Therapy Safe?

Since online therapy is primarily conducted via the internet rather than face-to-face, thinking about the security aspect is inevitable. Calmerry has implemented a range of measures to ensure confidentiality and protection of customer information. One is being HIPAA compliant, which means that all clients’ and therapists’ data is encrypted and secure. The platform also ensures that counselors stick to APA’s Record Keeping Guidelines and Ethical Principles of Psychologists and Code of Conduct.

Verdict & Final Recommendations

In this Calmerry review, our goal was to provide you with detailed information about this trusted online therapy platform. As you see, the platform is reliable, secure, and can provide you with professional support and guidance when you need it most. While it can’t boast of many years in the business, Calmerry has helped make mental health counseling more accessible. If you are struggling with mental health issues, Calmerry online therapy can help. Given that you can easily switch therapists and even cancel any time, it’s definitely worth trying.

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  1. Farrah Whyte says:

    I’m quite a shy person but my counselor is a real leader! He fully accepts my personality and he’s very compassionate. I learned how to describe my negative emotions. And Calmerry customer support is amazing, they address all issues fast. I’m fully satisfied!

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