Doctor on Demand

Updated on November 3rd, 2023

Doctor on Demand is an online therapy platform providing treatment services through videoconferencing. It is a US-based online company that was established in 2012. The company’s main focus is on treating medical and mental issues without forcing clients to travel to a physical office for assistance.

What Services Does Doctor on Demand Offer?

Doctor on Demand offers treatments for such issues as stress, anxiety, insomnia, depression, panic attacks, fatigue, anger, and grief management. The platform also offers treatment for urgent issues like allergies, respiratory and yeast infections, diarrhea, nausea, rashes, and sports-related injuries.

The company hires medical practitioners from different medical fields to provide care for clients. They also include psychiatrists and psychologists. The measures used by these practitioners include medication and therapy. Physicians on this platform are also allowed to offer refills on prescriptions and travel medications.

Doctor on Demand offers services to both adults and children. The platform features medical professionals dedicated to helping kids with minor health issues. Child mental health specialists are also present on the platform.

Features of Doctor on Demand

Let’s take a look at some of the main features of Doctor on Demand:

Live Chat

Services on this platform are provided through live chat. This feature allows patients to talk with doctors, psychiatrists, therapists, and other medical experts in real-time. During the live consultations, the clients have an opportunity to share their symptoms. The live chat element is advantageous because it allows clients to get help without traveling to see mental health professionals.


Unlike most online platforms, Doctor on Demand does not have any subscriptions. Clients can access the services when they need to. It means that you do not have to commit to the services.


Clients get to choose whichever specialists they want to converse with. The freedom to choose gives you a level of convenience that most platforms do not offer. Whether you want to see a doctor or a mental health professional, the choice is yours.


Providers on the platform can write prescriptions for clients based on the assessment of their conditions. It means that patients do not need prescriptions from any other source.

Round-the-Clock Services

Doctor on Demand offers round-the-clock services. Clients have an opportunity to make appointments at any time. There are various practitioners online at all times, ready to offer their services. It eliminates the challenge of meeting operation hours for physical hospitals and clinics. This feature offers added convenience.

Physical Services

In addition to the live chat treatments and assessments, Doctor on Demand also offers physical services. For instance, if the physician needs to run some lab tests to diagnose and prescribe medicine, you will need to meet them in person in physical settings. The company partners with labs that you will be asked to visit for tests.

Doctor on Demand Website Design

Doctor on Demand features an easy-to-navigate website. The site has a user-friendly design that is simple yet appealing to users. Let’s take a look at some elements of the website.


The homepage allows clients access to all basic information. Clients can use the information on this page to decide whether or not they need the services.


The website also features a list of issues and conditions that you can get help with. Clients can browse through the menu to see whether they can get support and care for their issues on the platform. They also can choose which therapist, psychologist, or psychiatrist to make an appointment with. If you click on any item on the menu, you get further details about the provider and the conditions that they treat.


The website has the Join Now button at the top. The positioning of this button is perfect because clients do not have to scroll down or look for the button to register. Using the Join Now button, clients can register on the platform. The process of registration is quite effortless. You will only need details like your email address and date of birth. Once you have an account, you can access all services the platform has to offer. On the Join page, you can also see reviews from other clients.


At the bottom of the page, there’s the contact and FAQ section. Here, you can find the contact information of the company. You can also find answers to some common questions about the platform. The bottom of the page also provides links to the Doctor on Demand mobile app.

Signing Up to Doctor on Demand

There are two ways of signing up for Doctor on Demand. The first way is through the official website, and the second one is via the Doctor on Demand mobile app.

Signing up is a simple process that consists of the following steps:

✓ Access the official Doctor on Demand app or website and click on the Join Now button

✓ Provide details like your email address and date of birth

✓ Click on the See Doctor Now button

✓ Answer a few questions about your symptoms

✓ Book an appointment with a provider, and this step has to be based on the kind of issue from which you are suffering

Signing up on the platform does not take a lot of time. Booking appointments are also easy and fast due to the convenient interface of the app and the website. Typically, the longest time you have to wait to get an appointment is 24 hours. However, for clients who live outside the United States, getting an appointment may take longer.

Cost of Services

The platform charges different prices for various issues. The length of a session with a provider also influences the cost. However, when a session exceeds 15 minutes, the platform will send a notification asking if you want to proceed with the extra charge.

For instance:

✓ Therapy: a 25-minute session can cost you 129$, while a 50-minute one will cost you 179$.

✓ Psychiatry: a session starts from 299$ for the initial 45-minute consultation and 129$ for 15-min follow-up sessions.

✓ Medical services: the price per session starts from 75$ for a 15-minute consultation.

Note that clients cannot purchase several appointments at once because the platform does not support subscriptions.

Promo Codes and Discounts

Doctor on Demand accepts health insurance. The platform also offers discounts to employees of such companies as Walmart, American Airlines, and others. There are promo codes that clients can use to get cheaper services.

Doctor on Demand may be a good option for you if you are looking to get an appointment with a mental health provider without the commitment of a monthly subscription. Although the service is rather expensive compared to other online mental health platforms and video chat is the only option, you can choose your therapist.

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