Updated on January 13th, 2022

The same way you prioritize your physical health, you should have your mental health at the top of your priority list. However, finding the best therapist for your needs is easier said than done. There are numerous service providers, especially if you’re considering online therapy.

One of the online platforms you’ll come across is E-Therapy. But is it the right fit for you? Find out in this unbiased review.

What Is E-Therapy, and Who Is It For?

E-Therapy is an online therapy platform based in the UK. The platform was started with the aim of delivering secure, confidential, and effective therapy that’s easily accessible to all. The website delivers emotional, psychological, and behavioral therapies using high-definition, secure live video.

The platform helps people access professional therapy services with ease and enables the therapists working for the company to expand their reach so that they can help even more people.

You can also access nutritional services on the platform. Combining nutrition and mental health care can go a long way in bettering your life in a more holistic manner.

What Does E-Therapy Offer?

So, what can you expect fromE-Therapy UK online therapy? The platform provides high-definition therapy sessions. Once you’ve signed up and chosen your preferred subscription, all you have to do is to pick your preferred time, and you’ll be connected to the chosen therapist for your sessions.

E-Therapy can help you deal with a variety of issues.

These include:

✓ Gambling

✓ Eating disorders

✓ Grief

✓ Anxiety

✓ Stress

✓ Relationships

✓ Addictions

✓ Life coaching and guidance

✓ Insomnia

✓ Psychosis

✓ Depression


✓ Mood swings

Who Are Their Mental Health Providers?

E-Therapy UK has therapists specializing in different areas of mental health to ensure their clients get the help they need. The counseling professionals are licensed and have years of experience in their respective fields.

The platform has a page dedicated to their therapists’ profiles. Here, you can view each professional’s qualifications, years of experience, and areas of specialization.

This is a useful feature because it allows clients to get acquainted with their therapists before booking a session.E-Therapy uses different types and modalities of therapy.

Some examples include:

✓ Group psychotherapy

✓ Couples therapy

✓ Child therapy

✓ Family therapy

✓ Cognitive analytical therapy

✓ Behavioral therapy

✓ Gestalt therapy

✓ Psychosexual therapy

✓ Dance movement therapy

✓ Neurolinguistic psychotherapy and counseling

✓ Art therapy

✓ Psychodynamic psychotherapy

✓ Transpersonal psychotherapy

These different therapeutic approaches may make E-Therapy a good fit for people struggling with mental health issues, because it makes therapy accessible to families, couples, and individuals.

Subscription Plans and Pricing

E-Therapy strives to not only make therapy easily accessible but also pocket-friendly. On this platform, you only pay per visit, which means you’ll be spending your money on therapy services you actually use.

E-Therapy doesn’t require you to pay any registration or membership fees. What’s more, they provide different pricing plans. These include:

25-Minute Session —£35 per session

This is the most affordable and shortest session you can commit to. It’s perfect for people who don’t want to commit to one-hour sessions and those that have extremely tight schedules.

This session is also a perfect choice for anyone who just needs to check in with their therapist from time to time. You can spread the sessions as you please, depending on you and your therapist’s schedule.

50-Minute Session—£65 per session

These sessions are longer and are perfect for your first time in therapy. With longer sessions, you and your therapist can get to know each other better.

Besides, you get enough time to dig deeper into your issues and get your therapist’s help on how to cope. It’s also an option for anyone struggling with ongoing issues that require more attention.

Set of Five 25-Minute Sessions—£160 per package

This package allows you to save money if you’ve decided on committing to 25-minute sessions. When you buy several sessions, each session goes for £32 instead of £35. You don’t have to use all the sessions all at once. You can spread them out as you want.

Set of Five 50-Minute Sessions — £300 per package

This package helps you save money on 50-minute sessions since purchasing the sessions in a set of 5 costs less than purchasing individually. You can spread the sessions out as you want.

All E-Therapy sessions are designed to provide you with the same experience as face-to-face therapy since they’re all conducted via high-definition video. The advantage E-Therapy has over traditional therapy is that it’s way more affordable, and you don’t have to commit to one-hour-long sessions.

How Does E-Therapy Work?

Signing up on E-Therapy is a hassle-free process that only takes a few minutes. To get started, you’ll be required to:


Click the “register” button, and you’ll be directed to a form. Fill every required field, accept the terms and conditions, and submit.

E-Therapy doesn’t charge for registration or membership.

Choose a Therapist

E-Therapy allows you to choose a therapist instead of assigning one. The platform has a section titled “therapist,” where you get to view the therapists’ qualifications, areas of expertise, education, and experience. This way, you can choose the right professional for your needs.

Pay and Begin Your First Session

Go through the subscription plans and choose the best package for your needs. You can complete your payment right on the site with ease. Once you’ve paid, log into the site at the agreed time to attend your therapy session.

Leave Your Feedback

To ensure that all clients are getting value for their money, E-Therapy asks each client to leave feedback after their therapy session. This information is useful to the therapist because it allows them to know which areas to improve on and where they’re doing great.

User Experience

E-Therapy UK has a user-friendly interface. The homepage has a simple layout that makes it easy to navigate through the site. Not to mention, signing up is a hassle-free process that only takes a few minutes.

You can access the platform via phone, computer, or tablet. However, E-Therapy doesn’t have an app. You can only access the services through their website.

The platform doesn’t offer messaging or phone call therapy sessions.

Customer Support Service

According to theE-Therapy reviewswe came across, there aren’t any major complaints about E-Therapy customer support. The platform gives users a variety of ways to get in touch with them. You can send them a message right on the website, send an email, or call.

However, it would be more effective to have a live chat feature. This way, you wouldn’t have to wait too long to get a response as you would with an email.

Refund Policy

So what happens if you pay for a session on E-Therapy and can’t attend? Can you get your money back? E-Therapy doesn’t have a refund policy in place. This means you may have some trouble getting back your money if you missed a session. However, in such cases, we recommend getting in touch with the customer support team.

However, because the platform allows you to pay per session, you can always choose to pay for the sessions you’re certain you’ll attend instead of the bundle options if you’re not sure you can commit.


E-Therapy online therapy has its pros and cons. On this platform, you get access to licensed therapists at the comfort of your home without spending an arm and a leg. They also provide help in numerous areas, which means anyone can get the help they need on the platform.

However, E-Therapy isn’t for everyone. If you’re looking for a prescription or need to get a diagnosis, this isn’t the platform for you. E-Therapy doesn’t deal with emergencies, crises, and they won’t handle your case if you’re under psychiatric supervision. In such cases, it’s best to see a licensed psychiatrist for the diagnosis and appropriate treatment.

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