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Tokitus Review

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tokitus

Tokitus Review

Online therapy is a great option for many people who can’t access traditional counseling services for different reasons. It’s an affordable, convenient, and effective way for coping with various mental health issues. Besides, there are a plethora of therapy platforms to choose from.

Among these is Tokitus. This is a relatively new online therapy platform that’s becoming quite popular with each passing day. If you’ve been searching for an online therapy site, you’ve probably come across this platform.

But should you choose it or not? We scoured the Internet and gathered detailed information about the site to help you make an informed decision. Find out everything you should know about Tokitus in this unbiased review.

Tokitus Pros/Cons

Pros Cons
Licensed counselors and therapists A small number of therapists
Video and audio sessions Doesn’t accept insurance
14+ languages available Refund only for the 1st session
Pay per session A new platform
Revoke card payments any time No text therapy sessions
Free cancellation up to 24 hours before the session No apps
You can approve or disapprove your therapist match before starting therapy

About Tokitus

What is Tokitus? Tokitus is a new player in the digital healthcare space. Launched in 2020, the company is based out of Lithuania and primarily provides therapy services to clients in Europe. However, the platform offers multilingual counseling sessions, making its services accessible to people in different parts of the world.

Tokitus was co-founded by Ulvia Avidan, a certified psychotherapist with 13 years of academic experience and 9 years of professional experience. She is also an EAGT certified Gestalt therapist and a Ph.D. candidate in psychotherapy science in Vienna. The other two founders of the platform are business and IT experts.

This online therapy platform gives you access to video and audio sessions. What’s more, you get access to 24/7 messaging support. The mental health professionals employ cognitive-behavioral therapy (CBT) techniques that are effective in treating different mental health conditions.

How It Works

One of the things that make Tokitus quite accessible is its straightforward sign-up procedure. To get started, you’ll be required to create an account.

At this step, you’ll have to choose a nickname, provide an email address, and create a password. You must be 18 years old and above to create an account on the platform and use it.

After creating an account successfully, you’ll go through the following steps before starting therapy:

Complete a 5-Minute Quiz

The quiz contains a series of questions that allow the counseling experts to know you and understand your problems better.

Some of the questions you should expect include:

Your gender
The issue you’re struggling with
Topics you’d like to discuss
 
The languages you prefer

Undergo a Mental Health Evaluation

Once you’ve completed your interview process, your information will be analyzed to give you personalized insight into the state of your mental well-being.

Get Matched with a Therapist

Based on your topics of discussion and the issues you’ve listed, Tokitus will match you with a therapist specializing in your area of concern.

Is Tokitus Right For You?

The Tokitus online therapy platform was created with one goal in mind — to make therapy accessible to all regardless of location, schedule, or financial situation. The team strives to provide professional counseling services and has taken the time to vet licensed therapists and counselors. They provide counseling services in up to 14 languages, and you can access the therapy from any part of the world.

Besides, Tokitus deals with a wide range of mental health issues,

Tokitus Therapists

Tokitus therapists are trained in a variety of therapeutic modalities:

Cognitive-behavioral therapy (CBT)
Gestalt therapy
Family systemic therapy
Psychoanalysis
Psychodynamic therapy
Existential therapy, etc.

All Tokitus therapists have 6 years of experience and above. According to the site, each professional has to undergo a strict vetting process before joining the team. They provide evidence of education and experience, and then the team verifies the information before beginning the interview process with the lead therapist, Ulvia Avidan.

When you sign up, you get access to information about your therapist’s background. The site matches you with an expert based on the details you’ve provided, considering your preferred topics of discussion and needs.

Mental Health Issues Treated on Tokitus

According to the individual therapists’ profiles, you can get professional help with any of the following mental health issues:

  • Phobia
  • Panic attacks
  • LGBTQ+ counseling
  • Child-rearing issues
  • Stress
  • Anxiety
  • Depression
  • Anger
  • ADHD
  • Motivation
  • Self-esteem issues
  • Sleep disorders
  • Family-related issues
  • PTSD
  • Burnout
  • OCD
  • Dream exploration
  • Addiction
  • Women’s issues
  • Mood swings
  • Rehabilitation counseling
  • Loss and grief counseling

Why Tokitus Doesn’t Provide Therapy Services for Everyone

While you can get help and support for treating many mental health issues on Tokitus, like most online therapy platforms, this site isn’t for everyone. Some cases require in-person treatment, the utmost one-on-one attention, or even hospitalization, which you won’t get online on Tokitus.

Besides, because none of the professionals are psychiatrists, you can’t get diagnoses or prescriptions on the sites. If any of the following statements describe you,

Tokitus therapy isn’t for you:

You need a clinical assessment or diagnosis
You have suicidal ideation
You want to get prescriptions
You’re in a crisis or emergency
You have a severe mental health condition, and you’re currently under medical supervision
You’re under 18 years old
You’re under 18 years old You don’t have access to a smartphone, computer, or stable Internet connection.

How Much Does Tokitus Cost?

Tokitus takes pride in providing affordable online therapy for all. Each session costs 50 Eur. A private video or audio session lasts 50 minutes, and you can cancel up to 24 hours in advance without incurring any penalty.

Before you book your first session, you’ll be required to provide your credit card information. The site will credit your card 12 hours before your session, and all the rest will be automatically charged to your card the same way. You can change the payment method at any time.

Subscription Plans and Pricing

Tokitus doesn’t offer any subscription plans. Everyone pays per session and has the freedom to revoke their sessions at any time. However, once you’ve provided your card details, your credit card will be automatically credited for all your future sessions.

User Experience

Tokitus reviews rave about the platform’s user-friendly and hassle-free nature. The site is easy to use, and the signup process is very straightforward. The website has an intuitive interface and is relatively easy to navigate, thanks to the simple layout.

However, you can only access Tokitus services on the official website because they currently don’t have an iOS or Android app.

Features

Many people also love the “personal summary” feature provided by Tokitus. You get access to a personal summary after completing the interview process. This information gives you an idea of what to expect in your therapy sessions.

Afterward, you’re directed to the “meet your therapist” page. Here, you get to see your therapist’s qualifications, areas of specialization, and experience. If you approve of the expert chosen for you, you can pay for your first session. The fact that you get to see what you’re paying for before payment is also among users’ favorite things about this platform.

Privacy Policy

Tokitus also has a strict privacy and confidentiality policy. The platform operates on General Data Protection Regulation (GDPR), which provides regulations and rules on users' data and privacy protection the site has to abide by.

Refund Policy

Tokitus doesn’t offer a refund option, except for the 1st session. The therapy is billed per session, and you have the option to cancel a session 24 hours before without incurring any penalty.

Furthermore, because each session is billed 12 hours before the agreed time, you can always revoke your card at any time you wish to withdraw from the service in the account settings.

Verdict

Tokitus is a new player in the online therapy industry, but it may be a good option for you. The platform is user-friendly and provides some benefits.

The only major drawback we noticed is the limited number of professionals on the site. Considering that the platform hopes to reach people in all corners of the world, it may be challenging for them to handle all their clients.

However, based on the positive user reviews on Trustpilot, the site seems to be on the right track so far. If you’re looking for a globally-minded online therapy service provider, Tokitus may be the choice for you. Read more reviews, consider the donwsides, and make an informed decision.

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